Doklady Bashkirskogo Universiteta. 2019. Volume 4. No. 1. pp. 93-97.
Authors
Fayzutdinova I. Z.*
Bashkir State University
32 Zaki Validi Street, 450074 Ufa, Republic of Bashkortostan, Russia
Alekseev O. A.
Bashkir State University
32 Zaki Validi Street, 450074 Ufa, Republic of Bashkortostan, Russia
Abstract
The article reveals the mechanism for managing the involvement and loyalty of staff through the so-called “involvement drivers”. The complex impact on the factors that shape and determine the involvement of staff increases the level of service and helps reduce staff turnover.
Keywords
involvement
loyalty
management mechanism
organizational culture